# Service 1st Federal Credit Union - Website Redesign & Xperience by Kentico Migration

> Citro Digital redesigned Service 1st Federal Credit Union's website and migrated it to Xperience by Kentico for a faster, more scalable member experience.

Service 1st Federal Credit Union needed a visual refresh and a digital foundation built to scale. We partnered with their team to redesign their website from the ground up and migrate them from a legacy Kentico environment to Xperience by Kentico, creating a faster, more flexible, and future-ready experience.

## Services

- Design
- Web Development

## The Challenge

The existing site was holding Service 1st back from reaching their full potential and connecting on a deeper level with their members. Navigation was dated. User experience lacked clarity. Content management was insufficient. And the legacy [Kentico](https://citrodigital.com/kentico) platform limited scalability. For a growing credit union, their users and team required more.

## Our Solution

We reimagined the website with a strategy-first approach, simplifying navigation, refining user journeys, and introducing a modern design that builds trust and clarity. At the same time, we migrated the site to Xperience by Kentico, giving their team a more flexible, scalable platform that makes content updates faster and removes limitations for future growth.

## The Results

[The new Service 1st site](https://service1.org/) delivers a faster, more intuitive user experience with streamlined navigation and a modern interface that builds immediate trust. Internally, the shift to Xperience by Kentico gives their team greater control over content, reduces time to publish, and creates a scalable foundation ready to support future growth and digital needs.