LiveHelpNow - Brand & Website Redesign
LiveHelpNow is a customer support platform that helps businesses manage live chat conversations across numerous platforms, all from one unified system. As the product evolved, they needed to modernize their identity and launch a new website as advanced as their product.
The Challenge
LiveHelpNow has a powerful product, but their brand and website didn't fully communicate it. They faced an outdated visual identity, critical to a competitive SaaS market, and had complex messaging that didn't clearly communicate what they were offering. They also required a migration into a scalable, user-friendly CMS.
Our Solution
We redesigned the entire LiveHelpNow experience, bringing together brand, content, and technology into one cohesive system. We started with a modernized logo and visual identity to reflect innovation and trust, clarified product messaging, streamlined the user journey with an enhanced digital experience, and migrated them into a flexible, scalable DXP, Xperience by Kentico.
The Results
With a unified brand and a modernized platform, LiveHelpNow is positioned for its next phase of growth. This new brand and digital experience improve clarity, strengthen credibility, and create a foundation for future product and marketing initiatives.
A note from the designer
LiveHelpNow had a powerful product, but the experience didn’t reflect it. We reimagined the brand and website to feel more modern, more intuitive, and easier to navigate, while building a scalable system in Kentico to support what’s next. The result is a clearer, more confident digital presence that better matches the strength of the platform.
Let’s Build Something Great Together
Looking to elevate your brand, website, or marketing strategy? We’re here to help bring your vision to life with innovative design, powerful technologies, and proven strategies. Tell us about your project, and let’s get started!